Questions about projects are covered in Projects FAQ.
- Quota upgrades
Purchasing a license allows you to add resources to projects for the indicated period of time.
Adding a license enables internet access from within a project and prioritizes response to your support questions. In addition, you can improve hosting quality, increase quotas for CPU, RAM and disk space, and extend the amount of time a project can run unattended.
The project owner and any collaborators may add and remove licenses to the project at any time. Multiple licenses may be applied to a project for a cumulative effect of added resources.
You can choose start and end dates when ordering a one-time license. License subscriptions are also available. These renew automatically. You can cancel a subscription at any time and it will continue to run until the end of the current period and not renew.
Learn more about Trial Projects.
With licensed projects and other paid plans, the main differences are:
- increased resource quotas
- better quality of hosting
- prioritized support.
We encourage you to make an account and explore our product for free. Other than lack of internet access for free projects, there is no difference in functionality between the free and for-pay versions of CoCalc. Everything is private by default for free users. You can make as many projects as you want. You can start teaching a course in CoCalc for free, then add a license later so that your students have a much better quality experience (for a small fraction of the cost of their textbook).
After purchasing, please email us at email@example.com, reference what you bought, and tell us the payer’s name, contact information and any other specific instructions. We will then respond with a custom invoice for your purchase that satisfies your unique requirements.
For purchases above $100 we support PayPal or wire transfers. Please contact firstname.lastname@example.org with all relevant details about your intended purchase.
After you buy a license, the first thing you need to do is go to settings in your project and apply the license to your project. Do this for each project that you would like to be upgraded. Exception: if you are managing a course with CoCalc, you upgrade student projects within the .course file, and not in project settings.
At any time, you can visit https://cocalc.com/settings/licenses to see how all of your licenses are allocated across your projects.
The free servers really are massively overloaded, so it is well worth it to upgrade to member hosting, enable internet access, etc.
In case you’re teaching a course and bought a license to manage that course: please read 4. Install your license(s) in the course file..
There are two types of projects: “trial (free) projects” and “member projects”. Trial projects run on heavily loaded computers sharing the same node with many other projects and system tasks. These nodes might also shutdown at any time, causing your currently running project to interrupt your work and restart.
Member-hosted projects are moved to less loaded machines, which are reserved only for paying customers and aren’t restarted on a daily basis. The cluster scales up dynamically to accommodate for a varying number of member-projects.
Working in member-hosted projects feels much smoother because commands execute more quickly with lower latency, and CPU, memory and I/O heavy operations run more quickly.
Despite the fact that you are accessing CoCalc through the internet, you are actually working in a highly restricted environment. Processes running inside a free project are not allowed to directly access the internet. (We do not allow such access for free users, since when we did, malicious users launched attacks on other computers from CoCalc.) Enable internet access by adding the “internet access” quota.
By default, free projects stop running after about 30 minutes of idle time. This makes doing an overnight research computation – e.g., searching for special prime numbers – impossible.
There is an advanced license option to prevent idle timeouts completely: see Always running. Processes might still stop if they use too much memory, crash due to an exception, or if the server they are running on is rebooted.
Projects do not stop if you are continuously using them, and there are no daily or monthly caps on how much you may use a CoCalc project, even a free one.
See also: Software development/idle timeout.