Subscriptions

What if your subscription does not seem to do anything

After you buy a subscription, the first thing you need to do is go to settings in your project and apply upgrades from your subscription quotas to your project(s). Do this for each project that you would like to be upgraded. Exception: if you are managing a course with CoCalc, you upgrade student projects within the .course file, and not in project settings.

At any time, you can visit https://cocalc.com/settings/upgrades to see exactly how all of your upgrades are allocated across your projects.

The free servers really are massively overloaded, so it is well worth it to upgrade to member hosting, enable internet access, etc.

If you used up your upgrades, e.g., you are often using 3 or 4 projects, then you can always buy multiple subscription and you’ll get more upgrades as a result.

In case you’re teaching a course and bought a course package: please read (Option 2): Teacher or institution pays for upgrades.

If this doesn’t completely answer your question, please don’t hesitate to create a support request or email help@cocalc.com.